Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- Five stars!!!
- I can't say enough good things about Douglas and Lanier.
“I can’t say enough good things about Douglas and Lanier. I am so thankful for Travis Powers. I recently purchased a car insurance policy through them with Erie insurance. Last week my windshield got busted by a rock due to road construction. I was so fearful of what my experience was going to be like using my new insurance policy. I couldn’t believe it when I called my insurance and I had a $0.00 deductible. I was overjoyed! There was no red tape just as phone call and it was taken care of. My windshield was replaced today. Had I not had such a great policy the cost would have been almost $800.00 (I have the repair receipt. Thank you guys so much especially Travis Powers. You guys rock!”
“I have Erie Insurance through Douglas and Lanier. I absolutely love my coverage. We have had a couple accidents and they have made customer service a priority. We always hear back within a timely manor and have our questions answered thoroughly. We recently had a little hiccup with not receiving our bill, Jennifer took care of that for us in no time. She checked in a couple times and has responded to emails quickly. We were able to get that resolved in no time. Their customer service is wonderful as well. I never feel like an annoyance when I call or email. So glad we chose them!”