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Customer Reviews

5/5

Anytime I've needed anything, I get a call back within minutes.

If you’re looking for the best deal on insurance for your home, vehicles or even your business, call these guys now! Billy Holland worked to save me almost $700 a year by combining my home and vehicle insurance. Anytime I’ve needed anything, I get a call back within minutes.
JS
Justin S
5/5

Outstanding customer service!

Outstanding customer service!
NC
Niki C
5/5

So glad we chose them!

I have Erie Insurance through Douglas and Lanier. I absolutely love my coverage. We have had a couple accidents and they have made customer service a priority. We always hear back within a timely manor and have our questions answered thoroughly. We recently had a little hiccup with not receiving our bill, Jennifer took care of that for us in no time. She checked in a couple times and has responded to emails quickly. We were able to get that resolved in no time. Their customer service is wonderful as well. I never feel like an annoyance when I call or email. So glad we chose them!
RB
Rebekah B
5/5

I would highly recommend them!

The Douglas & Lanier Agency did an excellent job of looking over my insurances, specifically home, auto, and business, and found ways for me to save over $1000 while expanding my coverage. I would highly recommend them!
JM
Jeff M

Great people, great prices, and great customer service that’s second to none!

Great people, great prices, and great customer service that’s second to none!
JJ
Jamie J
5/5

Douglas and Lanier go above and beyond to make sure I'm covered...

I wanna thank Travis with Douglas and Lanier. Over the past 3 and a half year my insurance requirements have changed many times. Travis and the other professionals were always quick to meet these needs. Whether its workers comp, general liability, auto insurance…..Douglas and Lanier go above and beyond to make sure I’m covered no matter where my business takes me.
RL
Ron L
5/5

Staff are very helpful.

I swapped from farm bureau. Coverage went up. Price went down. Was a great decision. Staff are very helpful.
TS
Thomas S
5/5

Great people with great coverage!

Great people with great coverage! Very helpful for all your needs including commercial coverage! Highly recommend! My agent is Travis Powers and he’s nothing short of professional!
JC
Jamison C
5/5

Would give them 6 stars if is was an option.

Would give them 6 stars if is was an option. I have been extremely happy with cost and with the customer service. I never hesitate to recommend them to my family and friends. Couldn’t be happier!
BM
Billy M
5/5

I absolutely love this company.

I absolutely love this company. Great prices and they all are always so friendly and willing to help and get things done the right and correct way.
Shawnda Ramsey
S Ramsey
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