Brandy has worked in the insurance industry for nearly 20 years. She started out as a claims clerk with Harleysville Insurance Company and moved in to the Commercial Lines rating department after completing extensive manual training in all commercial lines of business. She was in commercial rating at both Harleysville and then at a managing general agency. Brandy obtained her insurance license and has been in a retail agency setting since 2010.
In late 2013 Brandy relocated with her husband and two children to Rock Island from Nashville and began working as a CSR for Kelvin Douglas in February of 2014. She assists the agents in handling all aspects of the day to day needs of the agency’s commercial business accounts. A strong work ethic, attention to detail and top notch customer service are Brandy’s main goals in servicing her customers.